Get Ready!
Jersey City Marathon Weekend April 12-14
World Cup 2026
Lilian Petrova of The Petrova Experience will be our speaker. Her presentation will focus on creating a customer-centric culture to promote employee engagement and customer loyalty, building intuitive and seamless customer experiences, and leveraging technology solutions to drive customer growth.
We will also discuss how to move forward together as the Hospitality Association, and plan for the upcoming Jersey City Marathon Weekend.
Meet Lillian! Visit thepetrovaexperience.com
Liliana Petrova, CEO & Founder of The Petrova Experience
About The Petrova Experience:
For the most part companies have spent a fortune on customer experience. Only a few have shown the connection to revenue growth or efficiency. We bring together organizational culture, experience design, and technology to grow your customer base and increase efficiencies and investment returns. The Petrova Experience is an international customer experience consulting firm that helps brands use customer experience to create loyalty that ensures brand longevity.
Date and Time
Wednesday Apr 10, 2024
4:00 PM - 5:30 PM EDT
Agenda:
4:00 PM - Networking
4:15 PM - Presentation
4:45 PM - Other Business
5:00 PM - Networking
5:30 PM - Event Closes
Fees/Admission
Registration is complimentary but required
Contact Information
Emory Edwards at 201-386-0699
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