Gateway SHRM - Leveraging HR Metrics to Drive Organizational Performance

Participants will learn how to select, track, and analyze key metrics such as turnover rates, cost-per-hire, employee
engagement scores, and training ROI.

The session will also address how to align HR metrics with business objectives to demonstrate HR’s strategic value.

Learning Objectives
By the end of the session, participants will be able to:

• Identify the most impactful HR metrics for measuring organizational success
• Align HR metrics with broader business goals to demonstrate strategic value.
• Interpret and analyze HR data to uncover trends and support decision-making.
• Use metrics to identify areas for improvement in recruitment, retention, and engagement.
• Develop a simple action plan for implementing or improving an HR metrics dashboard.

SHRM Competencies Addressed

• HR Expertise (HR Knowledge) – Applying metrics to HR functional areas.
• Critical Evaluation – Interpreting and using HR data to make informed decisions.
• Business Acumen – Aligning HR metrics with business strategy.
• Consultation – Advising leadership on HR data implications.